Effective Date: August 22, 2026
Bluegrass Research Lab (“Bluegrass Research Lab,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit shop.bgpeptides.com, create an account, contact us, or place an order.
- INFORMATION WE COLLECT
We may collect the following categories of information:
Information You Provide
• Name
• Email address
• Telephone number
• Billing and shipping addresses
• Customer account information
• Order history and product selections
• Messages, support requests, and other communications
• Coupon, promotion, and referral information
Transaction Information
When you place an order, we collect information about the products ordered, purchase amount, payment status, shipping method, fulfillment status, refunds, replacements, and related transaction details.
Payment Information
Payments may be processed through Link Money or another payment provider displayed during checkout. Payment providers may collect and process bank account or other financial information according to their own privacy policies.
Depending on the payment service used, Bluegrass Research Lab may receive limited payment information such as the financial institution name, account type, routing information, the last four digits of an account, transaction status, and payment confirmation.
Link Money’s privacy policy is available at:
Website and Device Information
When you use our website, we and our service providers may automatically collect:
• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed and links selected
• Date and time of visits
• Referring website
• Shopping-cart and checkout activity
• Cookie and session information
• Security, error, and diagnostic information
- HOW WE USE INFORMATION
We may use personal information to:
• Create and maintain customer accounts
• Process, verify, and fulfill orders
• Process payments and confirm transaction status
• Provide shipping and tracking information
• Communicate about orders, accounts, payments, or support requests
• Review damaged, missing, incorrect, or lost-order claims
• Prevent fraud, unauthorized transactions, and website abuse
• Maintain website security and functionality
• Manage inventory and business records
• Comply with tax, accounting, legal, and regulatory obligations
• Enforce our Terms and Conditions
• Improve our website, products, and customer experience
• Send marketing communications when you have requested them or when otherwise permitted by law
- COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies to keep the website functioning properly.
Cookies may be used to:
• Remember shopping-cart contents
• Maintain login sessions
• Save customer preferences
• Support checkout and account features
• Prevent fraud and improve security
• Measure website traffic and performance
• Diagnose technical problems
You may control cookies through your browser settings. Disabling certain cookies may prevent the shopping cart, customer login, checkout, or other website features from functioning correctly.
WordPress.com and Automattic may also use cookies when providing hosting, security, analytics, and website services. Additional information is available at:
- HOW WE DISCLOSE INFORMATION
We may disclose information to service providers that help us operate the business, including:
• WordPress.com and Automattic for hosting, website infrastructure, security, and related services
• WooCommerce for storefront, customer account, order, inventory, and checkout functions
• Link Money and participating financial institutions for payment processing
• Shipping carriers and fulfillment providers
• Email and customer-communication providers
• Website analytics, fraud-prevention, security, and technical-support providers
• Accountants, attorneys, insurers, and other professional advisers
• Government agencies, courts, regulators, or law enforcement when legally required
These parties receive information only as reasonably necessary to perform their services, process a transaction, protect rights or safety, or satisfy legal obligations.
We may also disclose information in connection with a merger, financing, sale, restructuring, or transfer of all or part of the business, subject to applicable law.
Bluegrass Research Lab does not sell personal information for money.
- CUSTOMER ACCOUNTS
If you create an account, we retain information needed to provide account access, display order history, manage addresses, and support future purchases.
You are responsible for protecting your login information. Contact us promptly if you believe your account has been accessed without authorization.
- MARKETING COMMUNICATIONS
If you subscribe to promotional emails, you may unsubscribe at any time by using the unsubscribe link in the message or contacting us.
Unsubscribing from promotional communications will not prevent us from sending necessary order, payment, account, shipping, security, or customer-service messages.
- DATA RETENTION
We retain personal information for as long as reasonably necessary to:
• Complete and document transactions
• Fulfill orders and provide customer support
• Maintain customer accounts
• Comply with tax, accounting, legal, and regulatory requirements
• Resolve disputes and payment issues
• Prevent fraud and enforce our agreements
Some information may remain in backups or legally required business records after an account or other information has been deleted.
- DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure. Customers should use unique passwords and avoid sharing account credentials.
- YOUR PRIVACY CHOICES AND RIGHTS
Depending on where you live and subject to applicable law, you may have the right to request:
• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain information
• A copy of certain personal information
• Information about the categories of data collected and disclosed
• Withdrawal from marketing communications
• Review of a privacy decision or appeal when provided by law
We may need to verify your identity before completing a request. Certain information may be retained when required for transactions, taxes, fraud prevention, legal compliance, dispute resolution, or other lawful purposes.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
- CHILDREN’S PRIVACY
This website is not directed to children. We do not knowingly collect personal information from anyone under 18 years of age or permit minors to purchase products.
If we learn that information has been collected from a minor, we will take reasonable steps to delete it when legally appropriate.
- THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites or use services operated by third parties. Their privacy practices are governed by their own policies, and Bluegrass Research Lab is not responsible for their independent privacy practices.
- UNITED STATES OPERATIONS
Bluegrass Research Lab operates in the United States and currently fulfills orders only to eligible United States addresses. Information may be processed by service providers located in other jurisdictions where permitted by law.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our practices, service providers, website features, or legal obligations change.
The updated policy will be posted with a revised effective date. Continued use of the website after an update means the revised policy applies to future interactions.
- CONTACT US
Questions, privacy requests, or concerns may be submitted using the contact information or contact form displayed on the Bluegrass Research Lab website.