Privacy Policy
Effective Date: September 15, 2026
Last Updated: September 15, 2026
Bluegrass Research Labs LLC (“Bluegrass Research Lab,” “BGPeptides,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, retain, and disclose personal information when you visit shop.bgpeptides.com, use related checkout pages associated with bgpeptides.com, create an account, place an order, or communicate with us.
By using our website, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
Information You Provide
We may collect information that you voluntarily provide when you:
• Create or manage a customer account
• Place an order
• Enter billing or shipping information
• Contact customer service
• Request information about an order
• Subscribe to promotional emails
• Submit a privacy or data request
This information may include:
• Your name
• Billing and shipping addresses
• Email address
• Telephone number
• Customer-account information
• Order history and product selections
• Order notes or communications
• Transaction identifiers and payment status
• Marketing preferences
• Information submitted in customer-service messages
Please do not include medical, health, dosing, treatment, or other sensitive personal information in order notes or customer-service communications. Bluegrass Research Lab does not provide medical advice or collect health information for treatment purposes.
PAYMENT INFORMATION
Payments are processed through the payment methods displayed during checkout, which may include WooPayments, Stripe, or other authorized payment processors.
We do not directly store complete payment-card numbers, card security codes, or online banking credentials. Payment providers may collect and process payment information according to their own privacy policies and security practices.
We may receive limited payment-related information, such as:
• Payment confirmation
• Payment status
• Transaction identification number
• Payment method type
• Billing name and address
• Fraud or risk-screening results
• Refund, dispute, or chargeback information
INFORMATION COLLECTED AUTOMATICALLY
When you visit or use our website, certain information may be collected automatically, including:
• Internet Protocol address
• Browser and device type
• Operating system
• Referring website or link
• Pages and products viewed
• Dates and times of visits
• Shopping-cart activity
• Login and account activity
• Cookie and session information
• Website-performance and error information
• Security and fraud-prevention information
We use this information to operate the website, maintain security, understand website performance, prevent misuse, and improve the customer experience.
COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies to support essential functions such as:
• Remembering shopping-cart contents
• Maintaining checkout sessions
• Allowing customer-account access
• Remembering selected preferences
• Processing orders
• Preventing fraud and unauthorized activity
• Measuring website performance
• Understanding how visitors use the website
Some cookies are necessary for the website and checkout to function properly. Other analytics or marketing cookies may be used when those services are enabled and, where required, with your consent.
You may manage cookies through your browser settings or any cookie-consent tools displayed on the website. Disabling essential cookies may prevent certain parts of the website, shopping cart, account, or checkout from working correctly.
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Process, verify, and fulfill orders
• Collect and confirm payment
• Prepare packages and shipping labels
• Provide tracking and delivery information
• Communicate about orders, payments, refunds, or account activity
• Create and manage customer accounts
• Respond to questions and customer-service requests
• Prevent fraud, abuse, security incidents, and unauthorized transactions
• Maintain accurate business, accounting, and tax records
• Comply with legal and regulatory obligations
• Enforce our website policies and purchase terms
• Investigate disputes, chargebacks, and suspected misuse
• Improve website performance, products, services, and customer experience
• Send promotional communications when a customer has requested or consented to receive them
We do not sell personal information for monetary compensation.
EMAIL AND MARKETING COMMUNICATIONS
If you subscribe to promotional emails, we may send information about products, store updates, discounts, or other business news.
You may unsubscribe at any time by using the unsubscribe link included in a marketing email or by contacting us.
Unsubscribing from marketing emails will not prevent us from sending necessary transactional communications about an order, payment, shipment, account, security matter, or policy update.
HOW WE SHARE INFORMATION
We may share personal information only when reasonably necessary to operate our business, provide requested services, protect our rights, or comply with the law.
Recipients may include:
• WordPress, WooCommerce, Automattic, Jetpack, and related website-service providers
• Payment processors, including WooPayments, Stripe, or other payment methods selected at checkout
• Shipping carriers and shipping-label providers
• Website-hosting, security, fraud-prevention, and technical-support providers
• Email, customer-communication, and marketing-service providers
• Analytics and website-performance providers
• Accounting, tax, insurance, legal, and other professional advisers
• Government agencies, regulators, courts, or law-enforcement authorities when legally required
• A successor business if Bluegrass Research Labs LLC is involved in a merger, sale, restructuring, or transfer of business assets
Service providers are permitted to process information only as necessary to perform services for us or as otherwise allowed b